Digital product policy

Paid kits are digital files. There is no physical delivery. The listed price covers the stated version and files, with no recurring subscription. Applicable checkout taxes or charges will be shown by the storefront before payment.

Refund policy

Request a refund within 14 days if the download does not meet your needs. The seller will honor that policy through the storefront, subject to its processing rules. Mandatory consumer rights remain unaffected. The storefront listing reproduces this policy.

Compatibility and access

Use a current desktop browser that permits local HTML files and file downloads. No software installation or activation is required beyond unzipping and opening the file. Mobile file handling varies. Try the free web calculator and product preview before buying.

What is not included

Custom weaving instruction, pattern review, cloud synchronization, individualized project advice, and guaranteed free future major versions are not included. Product support covers access problems and reproducible software defects.

Delivery and questions

The storefront provides a receipt and download link. Find the seller’s verified support address on the listing and contact page.

Questions or refund requests: support@weavecompass.com. Include the kit name and receipt reference.